Every now and then Akismet falsely identifies an innocent comment as spam. From the commenter’s perspective this results in their comment vanishing into thin air. In reality that’s not the case, as the comment can be recovered from Akismet’s queue, but there’s no way for the commenter to know this. I’m a little uneasy with the idea of my commenters left thinking their contribution has gone to waste, so I’d like to give them a hint of what has happened. Additionally, I could provide them with an email link, prompting them to contact me about the misidentification so I can fix it.
The trouble is, once a comment is marked spam by Akismet, there’s apparently no way to react to it in the comments template, as there is to comments ending up in the traditional moderation system. The code fetching the comments for the comments template is in the comments_template() function at comment-template.php. There’s a comment marked ‘@todo’ to use API instead of SELECTs
, followed by three queries. I suspect the todo refers to the fact that as it is, there’s no way to tap into those queries short from editing them directly by hacking the file. Some people, myself included, would rather not do that because of the way it inconveniences upgrades.
Until a clean way to tap into the way comments are fetched, or better yet, the functionality I’m after being integrated directly into Akismet, I guess I’ll have to do with a big sign saying if your comment seems to have vanished, read this
. Then I’ll link it to a page explaining how to contact me about the misidentification, and show it to every commenter beside the comment form. It’s ugly, but still better than giving them the impression my comment box is just a big black hole.