Tag: communication

This is a support request I just sent to Skype.

Hello,

I keep receiving your newsletter despite several attempts to unsubscribe. The procedure of unsubscribing is simple enough; I believe I manage in sending a blank email to unsubscribe@news.skype.com. I’ve done this two or three times already, it just doesn’t have any effect as yesterday I received yet another Skype newsletter.

It appears I’m not alone in this. A quick search on the forums revealed at least four other similar incidents:
http://forum.skype.com/index.php?showtopic=58361
http://forum.skype.com/index.php?showtopic=62599
http://forum.skype.com/index.php?showtopic=60359
http://forum.skype.com/index.php?showtopic=37570

Unfortunately, none of those threads have any valid solutions for me, as I no longer have the account associated with my email (the one that the newsletter keeps getting sent to, and the one I’m entering into the Email field in this support request form) and thus cannot access my profile. And IMO that shouldn’t be necessary; I would just like the unsubscription to work as promised in the newsletter e-mail.

I wouldn’t go as far as calling your sending me a no longer wanted newsletter deliberate spamming, but I still think it’s annoying as hell. So, please stop.